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Reputation Workflows for Medical Practices

Centralize reviews and social feedback while preserving privacy, compliance, and patient trust in every response.

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Safety Callouts

Every response follows strict, niche-specific rules across Google, Yelp, Facebook, and Instagram before drafting or posting.

  • Never gives medical advice or discloses patient information.
  • Escalates diagnosis, treatment, and negligence language.
  • Supports a calm, patient-centered communication style.

Example Draft Styles

ReflexReview draft

Thank you for your feedback. We are committed to attentive, respectful care and appreciate you sharing your experience.

ReflexReview draft

We value your review and take concerns seriously. Please contact our office directly so we can follow up appropriately.

What happens when a review mentions patient information or medical details?

It is blocked, escalated, and never auto-posted

  • No auto-post for danger content.
  • SMS escalation notice sent to owner or manager.
  • Audit trail records every action and decision.

Respond safely, every time

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